Senior Product Support Specialist - Medical & Technical Solutions

Minimed Philippines Inc. · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
PHP 30000 - 40000
Minimed Philippines Inc. is seeking a highly skilled and experienced Senior Product Support Specialist to join our team in Bali, Indonesia. This role is crucial in providing top-notch support to our clients in the medical and technical solutions sector. The ideal candidate will have a strong background in product support, excellent communication skills, and a passion for helping others. If you are looking for a challenging and rewarding career, we invite you to apply.

📋 Tanggung Jawab Pekerjaan

Provide technical support to clients, ensuring their products are functioning optimally.,Troubleshoot and resolve complex technical issues.,Develop and maintain comprehensive product documentation.,Conduct training sessions for clients and internal teams.,Collaborate with the engineering team to improve product performance and user experience.,Monitor and analyze product performance data to identify areas for improvement.,Assist in the development of new features and products.,Maintain strong relationships with clients to ensure their satisfaction and loyalty.

🎓 Kualifikasi & Syarat

Bachelor's degree in Engineering, Computer Science, or a related field.,Minimum of 5 years of experience in product support or a related role.,Strong technical skills and knowledge of medical and technical products.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team.,Proficiency in English, both written and spoken.,Familiarity with project management tools and methodologies.,Certifications in relevant technical fields are a plus.

🛠️ Keahlian

Technical troubleshootingProduct documentationTraining and educationData analysisProject managementCommunication skillsProblem-solvingTeamwork
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