Lead Shop Assistant

Rejeki Hana Coffee is looking for a dynamic and experienced Lead Shop Assistant to join our team in Jimbaran, Bali. This role offers a competitive salary and a vibrant work environment. As a Lead Shop Assistant, you will be responsible for managing our shop operations, ensuring customer satisfaction, and driving sales.

We are seeking a candidate who is passionate about coffee and has a strong customer service background. This is an excellent opportunity to be part of a growing coffee brand and make a significant impact on our operations.

If you are ready to take on this challenging and rewarding role, we encourage you to apply. Join us in creating exceptional customer experiences and growing our coffee business.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Manage daily shop operations including opening and closing procedures.
• Ensure high levels of customer satisfaction by providing excellent service.
• Train and supervise junior staff to maintain high service standards.
• Drive sales through effective product knowledge and promotions.
• Manage inventory and ensure stock levels are adequate and accurate.
• Handle customer complaints and resolve issues professionally.
• Maintain a clean and organized shop environment.
• Participate in team meetings and contribute to operational improvements.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Minimum 2 years of experience as a Shop Assistant or similar role in the retail or hospitality industry.
• Strong understanding of coffee products and brewing methods.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks.
• Proficient in using point of sale (POS) systems.
• Fluent in English and Bahasa Indonesia.
• Previous experience in a leadership or supervisory role is a plus.
• Ability to lift and carry heavy items up to 20 kg.

🛠️ Keahlian

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